Privacy Policy

At Alicetod.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our AI design tools, or make a purchase through our WooCommerce store.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number

Payment Information

Payment details such as card numbers are not stored by us. All payments are processed securely through third-party providers (e.g., Stripe, PayPal).

Account Information

If you create an account, we collect:

  • Username
  • Password (encrypted)
  • Profile and order preferences

Order Information

  • Products purchased
  • Design files (AI-generated or uploaded by you)
  • Order history
  • Customer service communications

Technical Information

Collected automatically for site functionality and analytics:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Cookies and tracking technologies

2. How We Use Your Information

We use your personal data to:

  • Process, confirm, and deliver your orders
  • Provide customer support
  • Communicate updates, confirmations, or product information
  • Improve our website and AI design tools
  • Personalize your shopping experience
  • Send marketing communications only if you opt in
  • Detect fraud or misuse and maintain security

We do not sell your personal information.

3. WooCommerce & Third-Party Services

Our store is powered by WooCommerce. Your information may be shared with trusted third parties only when necessary to operate our service:

Payment Gateways

(Stripe, PayPal)
Used to securely process payments.

Shipping Providers

Your name, address, and contact information are shared with carriers to fulfill your shipment.

Analytics & Marketing Tools

(e.g., Google Analytics, Facebook Pixel)
Used to understand site performance and improve advertising.

AI Design System

When you create a design using our AI tools:

  • Your prompts may be processed by our AI models
  • Your design files may be stored to complete your order

We do not use your designs to train models unless anonymized and non-identifiable.

4. Cookies

We use cookies to:

  • Enable essential site features (shopping cart, login)
  • Save your preferences
  • Improve site performance
  • Measure marketing and analytics data

You can disable cookies through your browser, but some features may not work properly.

5. How We Protect Your Information

We use industry-standard security measures, including:

  • SSL encryption
  • Secure payment processing
  • Access controls
  • Server security and monitoring

While we strive to protect your data, no online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Disable cookies or tracking tools

You can make a request by contacting: [email protected]

7. Data Retention

We retain:

  • Order data: 7 years (for tax and legal compliance)
  • Account data: As long as your account remains active
  • AI design files: As needed to fulfill your order and customer support

You may request account deletion at any time.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with a revised effective date.

Your continued use of the site indicates acceptance of the updated policy.

9. Contact Us

If you have any questions, requests, or privacy concerns, please contact us:

📧 [email protected]